The privacy statement applies to the processing of personal information for customers using the platforms and products ("Talabk"), including the Order website, the app, Order's platforms, and services ("for Businesses"), unless otherwise stated, the data controller processing this personal information is Your Order Group (referred to as "Talabk" hereinafter).

We are committed to building the most delightful community of stores in the world, and that starts with protecting the privacy of every individual in our community. This means we will protect the personal information of all visitors who use our services.

What personal information we process and why:
Every time you interact with "Talabk" through our services, we collect and process your personal information. "Talabk" may process your personal information for the following purposes:

1. Order Processing:
We process the personal information you provide to us when placing an order. Your personal information is necessary to fulfill your order, confirm your order, provide access to your order, and process payments and potential refunds. The legal basis for this processing of personal data is that it is necessary for the performance of the contract as specified in the General Data Protection Regulation (GDPR). We process the following information in the order process:
   - Name
   - Address information
   - Contact information
   - Order and transaction information

2. Store Reviews:
After this order process, you will be asked to provide a review for the relevant restaurant via email. The legal basis for this email as specified in the General Data Protection Regulation (GDPR) is your consent unless your consent is not required by applicable law.
   - "Talabk" processes the personal information you provide when submitting restaurant reviews. The legal basis for processing personal data when submitting reviews is the consent you provided. You can withdraw your consent by contacting us through our privacy form. We process the following personal information when you post reviews about stores:
   - Name (if provided)
   - Contact information
   - Review content

3. Customer Service:
When you contact our customer service department, we will use the personal information you provide to answer your questions or address your complaints. The legal basis for this processing of personal information is that it is necessary to fulfill a contract and/or comply with Your Order's legal obligations as specified in the Privacy Data Protection Regulation. We process the following personal information for customer service purposes:
   - Name
   - Address details (if available)
   - Contact information
   - Order and transaction information
   - Payment information (if available)
   - Comments (if available)

4. Customer Accounts:
If you interact with our services, you will have the opportunity to create an account with us. The creation of an account depends on your consent. You can withdraw your consent and/or delete your account by contacting us through our privacy form. Withdrawing or deleting your account may have negative consequences for your user experience. The following personal information is processed in relation to your account:
   - Name
   - Address information
   - Contact information

5. Loyalty Programs:
("Talabk") has several loyalty programs to provide you with offers and discounts. When you use one of our loyalty programs, we process your personal information to provide you with discounts and offers as specified in the relevant loyalty programs. The legal basis for this processing of personal information is your consent, unless your consent is not required by applicable legislation.

One of our loyalty programs is the Loyalty Store, where you can claim offers from external partners. Some Loyalty Store partners may request your personal information for shipping purposes. Processing personal information for the Loyalty Store and sending your order includes:
   - Name
   - Address information
   - Contact information

6. Customer Research:
To ensure our services align with your preferences and to improve our services and platforms, ("Talabk") may contact you for customer research, such as surveys, for example. We send this type of communication only with your prior consent unless required by law. Participation in customer satisfaction surveys is entirely voluntary. If you do not wish to receive these surveys, you can unsubscribe from them in the messages themselves. ("Talabk") may process the following information for research purposes:
   - Name
   - Contact information
   - Order and transaction information
   - Survey responses

7. Marketing:
We also process your personal data to send you marketing messages (customized) and advertisements. These messages include the latest news, discounts, and updates about new restaurants (via email or instant notifications), regardless of the format we use to share these types of messages (including email or instant notifications). The legal basis for processing personal information as specified in the General Data Protection Regulation is your consent provided during the order process, unless your consent is not required by current legislation. When you wish to change your preferences regarding receiving these messages and communications, you can unsubscribe using the unsubscribe link in the message, in your account settings, or through our privacy form. We process the following personal information for marketing purposes:
   - Name
   - Address information
   - Contact information
   - Order and transaction information
   - Reviews (optional)
   - Campaign information (optional)
   - Device identifier
   - Cookie and technology information

8. Cookies:
("Talabk") uses cookies or similar technologies for functional, analytical, and marketing purposes. The information processed for cookie purposes depends on the purpose (functional, analytical, or marketing) based on the preferences you have set. Read our cookie statement for more information on how we use cookies and to set your preferences.

9. Fraud Prevention:
We also process personal information to prevent fraud and other forms of misuse on our services and through them. The legal basis for this processing activity is necessary to pursue one of our legitimate interests, which is fraud prevention and abuse detection on our platform.

10. Analytics:
("Talabk") uses your personal information to comply with our obligations to provide reports to advertisers and to improve our website and a range of our products and services. The legal basis for this processing activity is that it is necessary to pursue the legitimate interests of ("Talabk") (analytics and report preparation) as specified in the General Data Protection Regulation (GDPR). We will always ensure that these reports do not contain any personal information so that it cannot be traced back to you.

11. Promotions:
("Talabk") may launch promotional offers or specific content related to its services. If you wish to participate in a ("Talabk") campaign, ("Talabk") will always request your consent to process your personal information. The legal basis for this processing activity is your consent. You can always withdraw your consent by contacting us using the contact details provided in the campaign or by using our privacy form. ("Talabk") processes the following personal information for promotional purposes:
   - Name
   - Contact information
   - Order and transaction information (optional)
   - Campaign information (optional)

12. ("Talabk") for Business:
We process your personal information if you use our ("Talabk") for Business for payment of an order you have placed through our services, when you use the ("Talabk") for Business card, to issue and ship ("Talabk") for Business cards, and to provide you with the digital card. The legal basis for this processing by ("Talabk") is that it is necessary to perform the contract as specified in the General Data Protection Regulation (GDPR) in addition to any legal obligation or legitimate interest we may have.

The following personal information may be processed in relation to your ("Talabk") for Business:
   - Name
   - Address information
   - Employment information (job title, department, contract hours)
   - Contact information
   - Salary slip information
   - Order and transaction information
   - Information about prepaid cards

Additional Purposes:
We use your personal information only for the purposes outlined above. If we wish to use this information for another purpose, we will take appropriate steps to inform you in accordance with the importance of the changes we make. When required under applicable data protection legislation, we will obtain your consent.

Age:
Our website is not intended for individuals under the age of 18, and we do not intend to collect personal information from visitors under the age of 18. However, we cannot verify the ages of visitors. Therefore, we recommend that parents monitor their children's online activities to prevent the collection of their personal information without parental consent. If you believe that we have collected personal information about a minor without their consent, please contact us through our privacy form. We will then proceed to delete this information.

Decision-Making and Profiling:
In the execution of the contract with you and to improve our core system, ("Talabk") uses decision-making and profiling. For example, ("Talabk") uses address information and/or location information to determine available restaurants in your local area. We also use this decision-making and profiling in accordance with our legal obligations to prevent money laundering, terrorism financing, and other crimes.

When automated decision-making and/or profiling leads to a negative decision about you, and you do not agree with it, you can contact us through our privacy form. We will then proceed to reassess the situation.

How long do we store your personal information?
We retain your personal data only for as long as necessary to achieve the purposes for which we collected it, including fulfilling any legal, tax, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount of personal information, its nature and sensitivity, the potential risks of unauthorized use or disclosure of your personal information, the purposes for which we may process your personal information, and whether we can achieve these purposes through other means and legal requirements.

In some cases, we may anonymize your personal information so that it cannot be linked to you, and in such cases, we may use this information without further notice to you.

If you have any questions about how we store your personal information, you can contact us here.

Sharing with Stores:
If you order through our services, ("Talabk") will share your personal data (order, name, address, phone number, and contact information) with the selected store so that the store can deliver your order and services, if necessary, such as resolving any complaints. You are a direct customer of the restaurant, and therefore, the restaurant bears responsibility for and obligations regarding the processing of your personal data. For questions about how the restaurant handles your data, it is best to contact the restaurant directly.

Sharing Information with ("Your Order for Business"):
If you use ("Your Order for Business") to pay for an order placed through our services or by using ("Your Order for Business"), ("Talabk") shares personal information (such as email address, order details, and payment information) with the entity providing compensation to you (which may be your employer or business partner, among others) to execute our contract with that entity. Please note that the entity providing you with this compensation bears responsibility for and obligations regarding the processing of your personal data. The entity providing you with this compensation also shares personal information with us to enable us and ("Talabk") business card service providers to provide ("Your Order for Business") and/or ("Talabk") for Business card services to you.

Sharing with Others (Non-Stores):
("Talabk") may collaborate with other companies within ("Talabk") and other third parties to carry out the processing described above and/or to comply with legal obligations.

Companies within the group and third parties will process your personal information on our behalf (as data processors) or as independent data controllers, and they have the right to access your personal information for the purposes outlined in this Privacy Statement. We require companies within the group and third parties to protect your personal information in accordance with the standards set out in this Privacy Statement, and we take appropriate measures under applicable data protection laws to ensure the same level of protection and confidentiality.

We may also share your information with other data controllers when necessary or required by law or regulations (including court orders) or when we believe that disclosure is necessary to comply with legal obligations, to exercise, establish, or defend legal claims, or to protect the vital interests of individuals. These third parties may also include law enforcement agencies.

We may also disclose your information to any prospective buyer or almost all of our assets in connection with the sale or transfer of those assets.

Your personal information may be shared with the following parties:

Subsidiaries and/or group companies of ("Talabk") and ("Your Order for Business").

Software vendors.

Execution partners.

Payment and card service providers.

Customer satisfaction survey companies.

Loyalty store partners (see section 5).

Professional advisors.

Law enforcement and regulatory agencies and/or other government agencies.

Potential purchasers.

Any third-party subcontractor that you have consented to disclose to.

Third-party websites:
Our website may contain links to third-party websites. When accessing third-party websites, please be aware that each of these websites has its own privacy statement. While ("Talabk") is very selective in choosing websites to link to, we do not take responsibility for how your personal information is processed on those websites.

Rights of Personal Information and Questions and Complaints:

We inform you that, with regard to personal information, you can exercise the rights provided for in applicable data protection laws, including the right to request access to, correction of, deletion of, or restriction of processing of your personal information, the right to object to processing, the right to data portability, and the right to withdraw your consent at any time (without affecting the lawfulness of processing based on consent before withdrawal), as well as the right to lodge a complaint with a supervisory authority.

To exercise your rights, please contact us.

For requests related to the processing or sharing of personal data concerning ("Your Order for Business"), please contact the person providing you with ("Your Order for Business") (who may be your employer or business partner, etc.). This is required because ("Talabk") and the person providing you with this compensation have separate responsibilities regarding the processing of your personal data.

If you have any other questions or complaints about the processing of your personal data, we would be happy to hear from you. We also welcome any suggestions or advice on how to improve our privacy policy.

Protection:

("Talabk") takes the protection of personal data very seriously, and we take appropriate measures to protect your personal data from misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your personal information is not adequately protected or there are indications of misuse, please contact us through our privacy form.

Data Protection Authority:

In addition to the possibility of filing a complaint with us, you have the right to lodge a complaint with the relevant data protection supervisory authority. To do so, you must contact the supervisory authority directly.

How to Contact Us:

If you have any questions or concerns about this Privacy Statement and/or our privacy practices, please contact our Data Protection Officer through our privacy form or by contacting our Data Protection Officer/Privacy Consultant.

Updates to this Privacy Statement:

We may update this Privacy Statement from time to time in response to changes in legal, technical, or business developments. When we update our Privacy Statement, we will take appropriate steps to notify you in accordance with the importance of the changes we make. Where required by applicable data protection legislation, we will obtain your consent for any material changes made to this Privacy Statement.

We encourage you to regularly review this statement for the latest information about our privacy practices.

This Privacy Statement was last updated on 12/24/2022.